Disgusting Police act

It is an extremely disappointed act by Malaysian Police, who are "supposed" to support the person in need. The incident is taken place at my friend's house who is staying in Taman Desa. His bag with office notebook and important stuffs are stolen around early morning 3:00 am. He complained at nearest police station. The police should at least visit the place and should take some step of investigation. Here the "well-known habit of malaysians" shown. Instead of visiting the place, he rang up my friend. Here are few part of that conversion.

Police: "Are you a malaysian ?"

Friend: "No"

Police: " Do you know malay?"

Friend: "No"

Police: "Why don't you know malay?"

Friend: "I am a foreigner, who works here. I know English, my national language and my mother tongue. Can we continue in english?"

Police: " Why don't you know malay?"

It seems like ( not seems ), he is not interested to do any investigation, instead to prove, because the person who complained not knowing the local language, cannot do this investigation. What type of police is this? They don't know how to speak in english, instead they insisting all people to learn the local language. It is absolutely disgusting. There are similar acts like this before, but this one is its extreme.

Bottom line: We knows, they are not going to investigate this case at all. We have lost the hope, when we lost the notebook itself. If you were a part / member of some political party like "Hindraf" etc, then of-course this police may take interest to find it as the person who complained is a "terrorist".